Questions
Everything you might ask before you sign up
The workshop
What does it cost?
Nothing, and there is no catch. Seats are limited, so you request one and we confirm by email.
Anthropic sponsors this program because small and medium businesses deserve the same help the large technology companies are getting to figure out how to work with AI. Jeff is a Claude SMB trainer, trained by Anthropic to run these sessions for you at no cost.
There is no requirement to work with Anthropic or to use their products afterwards. The skills apply across the whole AI landscape, though the terminology differs a little from tool to tool. We run these sessions so that everybody gets a chance to use these tools. Period.
Who is it for?
Owners and senior leaders of businesses with 5 to 500 people who are new to AI and want to connect Claude to the tools they already use.
Do I need to be technical?
No. It’s not technical. It’s a management skill, and you already have it. You describe what you need in plain English, the way you’d brief a smart new hire.
What will I leave with?
Three things: an approach to AI fluency (the 4D framework and power moves that work on any model), an AI workflow (a real thing, on a real problem from your business, that takes input and produces output), and the confidence to execute.
How long is it?
Each workshop lists its start and finish time. Doors open up to an hour early so you can settle in and get connected.
Requests
Why do I have to send a request?
Seats are limited so everyone gets help at their own laptop. Jeff reviews each request to make sure the workshop fits where you are.
What happens after I send a request?
You’ll get an email confirming we received it. We review requests within 2 business days and confirm your seat by email.
No dates near me yet. Can I still sign up?
Yes. Choose “Any upcoming workshop” and you’ll be first to hear when new dates are posted.
Before you come
What should I bring?
A laptop and a charger. A tablet will not work for the exercises.
Do I need a Claude account?
Tell us in your request whether you have one. If you’re accepted, you’ll get setup steps before the day, including any promo code and where to enter it.
Desktop app or web?
Use the desktop app if you can. It’s the fuller experience. The web version works too. Sign in before you arrive, not on the day.
My work email is locked down by IT.
Locked-down work email may not connect. A spare account will be ready so you can keep going.
Your data
Is my business data safe?
From Anthropic’s workshop deck: “We don’t train our models on your business content. You own what goes in — and what comes out.” Data is encrypted end to end, walled off from every other company, never sold, and deletable on request. Anthropic is audited yearly for SOC 2 and ISO 27001; details are public at trust.anthropic.com.
Start on a Team plan and that’s the default.
Can Claude change things without asking?
Not if you don’t let it. Read access can look but can’t change anything. Write access always requires your approval first. You can toggle access, revoke it entirely, or adjust scope anytime.
What shouldn’t I hand to AI?
Keep final pricing, contracts and legal, anything sent unread to a customer, hiring and firing decisions, and numbers you’d certify to the bank.
After the workshop
What happens after?
The workshop app stays open for two weeks. Your welcome page becomes home base: the take-home track, the resources, and the leaderboard.